100% money back guarantee for every session! This is unheard of in the traditional healthcare model, but we think this is something that instills confidence in the quality of our service. We can’t guarantee a specific result as this is dependent on not just our expertise, guidance, and care but also on your effort and specific conditions; however, we can guarantee you will have an elevated recovery experience.

At Top Shelf Physical Therapy, every appointment you schedule is reserved exclusively for a one-on-one session with a Doctor of Physical Therapy, ensuring undivided attention and a truly individualized experience.

As an out-of-network provider, we maintain control over the quality of care without the limitations set by insurance companies. This means we aren’t bound by insurance policies that might compromise your treatment. Instead, we offer a simplified and straightforward process.

Superbills will be provided upon request.—a detailed receipt of services rendered. You can submit this Superbill to your insurance provider to potentially receive reimbursement through your out-of-network benefits. This process keeps your options open for reimbursement while eliminating unexpected bills or hidden fees.

Our goal is to make high-quality care as accessible and seamless as possible, empowering you to focus on recovery without unnecessary financial surprises.

Your progress is our top priority, and we are committed to supporting you every step of the way. To ensure we can work together effectively toward your goals, we ask that you honor your appointment or provide at least 12 hours’ notice if you need to reschedule or cancel.

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient. As such, we require 12 hours notice for any cancellations or changes to your appointment. Patients who provide less than 12 hours notice (late cancel), or miss their appointment, will be charged a cancellation fee to the card on file.

• 1st late cancel or no show= 0% fee

• 2nd late cancel or no show= 50% fee

• 3rd late cancel or no show= 100%

By showing up and committing to your sessions, you take an important step toward reaching your goals. In turn, we promise to deliver the highest level of care and support. Together, we can achieve great results.